> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.suby.fi/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer Portal

Your customer portal gives you access to all your subscriptions, payments, and product access in one place. No need to contact anyone — everything is fully self-serve.

## Access Your Customer Portal

Your customer portal is available at **customer.suby.fi** and is linked to the email you used at checkout. You can also access it directly from any payment email Suby sent you.

<Steps>
  <Step title="Go to your customer portal">
    Open [customer.suby.fi](https://customer.suby.fi), or click the customer portal link inside any **Payment Receipt** email from Suby.

    <Frame>
      <img src="https://mintcdn.com/suby/78hmNhVo7Bl_AwU_/images/capture-2026-05-07-18-15-55.png?fit=max&auto=format&n=78hmNhVo7Bl_AwU_&q=85&s=f52c5757ca216d753099ef3e8e188de3" alt="Capture D’écran 2026 05 07 À 18 15 55" width="2880" height="1626" data-path="images/capture-2026-05-07-18-15-55.png" />
    </Frame>
  </Step>

  <Step title="Enter your email">
    Use the same email you used at checkout. No password required.
  </Step>

  <Step title="Manage your account">
    View your subscriptions, check your payment history, claim your access, or cancel a subscription.
  </Step>
</Steps>

<Note>
  Make sure to use the exact email associated with your purchase. If you used a different email at checkout, the portal won't show your subscriptions.
</Note>

## I Can't Find My Payment Receipt

If you can't locate the email:

* Check your **spam or junk folder**
* Search for **"Payment Receipt"** or **"Suby"** in your inbox
* Make sure you are searching in the correct email account, the one you used at checkout

## I Still Need Help

If you are unable to access your portal or have an issue with your subscription, contact the Suby support team.

<Card title="Contact Suby Support" icon="life-ring" href="https://www.suby.fi/support">
  Reach us on WhatsApp, Telegram, Discord, or email.
</Card>