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Every customer who completes a purchase through Suby gets a customer record automatically. View their full history, manage their subscriptions, and issue refunds directly from the dashboard.
Customers

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Customer Profile

Each customer record includes:
  • Full payment history, every transaction linked to that customer
  • Active subscriptions, all current active subscriptions across any of your products
  • Subscription status, active, cancelled, past due
  • Payment method on file

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What You Can Do

View Payment History

See every payment the customer has made, with status, amount, date, and product.

Issue a Refund

Refund any successful transaction directly from the customer profile without navigating to the Transactions page.

Manage Subscriptions

A customer can have multiple active subscriptions simultaneously. Cancel any individual subscription without affecting their others.

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Accessing Customers

1

Go to Customers

Navigate to Customers in your dashboard.
2

Search

Search by email or name.
3

Open profile

Click on a customer to open their full profile.

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Via API

Query customer data programmatically using the Customers API. 
curl https://api.suby.fi/v1/customers/cus_xxx \
  -H "Authorization: Bearer YOUR_API_KEY"

Full API Reference

Endpoints, parameters, and response objects for Customers.