This policy exists to protect merchants, customers, and the integrity of Suby’s payment infrastructure. Accounts that violate this policy may be suspended or restricted without notice.
Supported Businesses
Software and SaaS
Software and SaaS
Web apps and SaaS products, AI tools and APIs, developer tools, trading and analytics tools, bots and automation tools.
Digital Products
Digital Products
Templates and design assets, eBooks and PDFs, code and scripts, courses and educational content, digital downloads.
Premium Content and Access
Premium Content and Access
E-commerce
E-commerce
Physical goods sold online, print-on-demand products, dropshipping stores, branded merchandise, online retail shops.
Online Services
Online Services
Coaching and consulting, premium research and analytics, agency retainers, freelance service packages.
Suby supports businesses with fully digital fulfillment or standard physical goods e-commerce, a transparent value proposition, no deceptive marketing or fake social proof, and reasonable chargeback and refund risk. If you are unsure whether your business qualifies, contact the team before integrating.
Prohibited Businesses
The following categories are not permitted on Suby. This list is not exhaustive, we reserve the right to restrict any account that presents significant compliance, regulatory, fraud, or chargeback risk.Illegal or High-Risk Activities
Illegal or High-Risk Activities
Illegal goods or services of any kind, drugs and controlled substances, age-restricted goods (alcohol, tobacco, vaping products), counterfeit goods, copyright or trademark violations, selling products without the required IP rights or licenses.
Financial and Regulated Services
Financial and Regulated Services
Gambling, lootboxes, mystery boxes, and random pack openings, unlicensed financial services, securities offerings, investment funds and high-yield investment programs, unregulated trading pools, telecommunication and eSIM services.
Fraudulent or Deceptive Practices
Fraudulent or Deceptive Practices
Fake testimonials or manufactured social proof, review manipulation platforms, selling customer data, cloaking services (IP or API cloaking to bypass bans or rate limits), services designed to circumvent third-party platform restrictions.
Harmful or Sensitive Categories
Harmful or Sensitive Categories
Virus, spyware, or malware distribution, medical or pharmaceutical advice, weight-loss or muscle-building pharmaceutical products, services targeted at minors.
Excessive Risk
Excessive Risk
Suby may restrict businesses with chargeback rates exceeding 1%, significant compliance or regulatory risk, or that threaten the reputation of Suby or our payment infrastructure partners.
Compliance Requirements
Because Suby embeds a licensed Merchant of Record and works with global payment infrastructure partners, your business must comply with international tax regulations applicable to your jurisdiction, card network rules (Visa and Mastercard policies), and crypto compliance standards.You remain responsible for your own income and corporate tax obligations regardless of Suby’s MoR coverage.
Questions About Your Business Type?
Reach out before integrating if you are unsure whether your use case is supported.

